The standard you can hold us to.
Nine commitments, each with a way to check it. They are the same on this page, in the paperwork, and on the phone. If anything we do fails one of them, you have this page to point at.
- 1
One fee, one number, in writing, before you sign.
Our fee is a fixed dollar amount for your deal. You see it on the purchase agreement before you sign anything, and it does not change afterwards. There are no commissions and nothing deducted at closing that was not on that page.
How to checkPoint at the fee on the agreement. It is a number, on a line, in the document you sign.
- 2
We tell you, in writing, that we intend to assign the contract.
We buy your home under a signed purchase agreement and then offer our contractual interest to a private network of investors. That is disclosed on the page you sign, not discovered at closing.
How to checkAsk any cash buyer the same question in writing: do you intend to assign this contract? Ours says yes on the agreement.
- 3
An independent, certified appraisal, and you keep it.
A certified appraiser who does not work for us values your home, and you receive the full written report with the comparable sales it is built on. It is yours whether you sell to us, list with an agent, or do nothing.
How to checkRead who prepared it. A valuation with no name on it and no comps in it is not an appraisal.
- 4
You set the price. Nothing goes to a buyer until you do.
We walk through the appraisal and the condition with you and you decide the number. No investor sees your home before that.
How to checkThe price on the purchase agreement is the one you chose, and you chose it after reading the appraisal.
- 5
Every dollar offered above your price goes to you.
Investors compete for our position in the contract during an open offer period. Because our fee is fixed, a higher price does nothing for us, so all of the increase reaches you. Competing offers are never guaranteed, and we will not tell you otherwise.
How to checkAsk what happens if nobody bids. The answer is the price on your agreement, because it is a contract and not a forecast.
- 6
One closing, through escrow, and you read the statement.
No same-day double closing and no second sale you are not told about. The transaction closes through a title company and the closing statement carries every figure: your price, our fee, and anything offered above it.
How to checkAsk whether the deal closes once or twice. Two closings on one house in one day exist to keep the second number away from you.
- 7
You pick the closing date, and you can walk away before you sign.
Close in about a week or take the time you need. Until you sign there is nothing to get out of, and if you walk away you still keep the appraisal.
How to checkSay "I need to think about it" and see what happens next.
- 8
We will tell you when you should not sell to us.
A cash sale buys speed and certainty, and it usually nets less than a listed sale on a home that shows well when there is time to wait. If that is your situation, we say so, and we point you to an agent.
How to checkAsk us directly whether listing would net you more. You will get a straight answer.
- 9
We do not invent proof.
No made-up review counts, years in business, homes bought, or badges. What we publish about ourselves is either a document you can demand or arithmetic you can redo. If we cannot source a number, we do not print it.
How to checkEvery figure on our site is labelled as an illustration or tied to a document. Ask for the document.
Four lines we will not say, and why.
There is always a fee. Ours is disclosed in writing; one that is not disclosed is hidden in the spread between what you are paid and what your home is resold for.
Competing offers are never guaranteed. What is guaranteed is the price on the purchase agreement.
Often untrue. A cash sale is for speed and certainty, and on a home that shows well with time to wait, listing usually nets more. We say so.
A claim you cannot check is worth nothing. Judge us by the commitments above and the documents behind them.
Every promise above shows up as a document.
The appraisal, the purchase agreement with the fee on it, the written assignment disclosure, and the escrow closing statement. Ask every cash buyer for all four. A buyer who cannot produce them has answered the question without saying a word.
This is the policy I run the company by, and the one I want to be judged against. If you find a place where what we did does not match what is written here, tell me.